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Coastal Wall Ties are specialists in repointing, cavity wall ties, cavity wall insulation removal, brick repair, brick replacement, lintel replacement, render repair, weather proofing, plastering and damp problems.

For a no obligation chat and a free quotation, please let us know your requirements.

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COMPLAINTS POLICY

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 01903 713053, or write to us at Coastal Wall Ties Ltd, 5 The Estuary, Littlehampton, BN17 6NF or email us at enquiries@coastalwallties.co.uk and we aim to respond within 5 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0333 241 3209.

Coastal Wall Ties Limited

Tel. 01903 713053 or 07513 345231
Email. enquiries@coastalwallties.co.uk
Registered address: 5 The Estuary, Littlehampton, West Sussex, BN17 6NF
Company Registered in England. Company Registration No. 8050658. VAT No. 198365259


 

Coastal Wall Ties are a Which Trusted Trader

Coastal Wall Ties Limited is a Which Trusted Trader

Coastal Wall Ties Checkatrade Member

Coastal Wall Ties Limited is a member of Checkatrade

Coastal Wall Ties Registered Twistfix Contractor

Coastal Wall Ties Limited is a registered contractor of Twistfix

GMC_corporate_member_k

Coastal Wall Ties Limited is a Member and Approved Guild of Master Craftsmen

All our work is guaranteed.
We are fully insured.
Reputation is our business.



Coastal Wall Ties are a Which Trusted Trader
Coastal Wall Ties Checkatrade Member
Coastal Wall Ties Registered Twistfix Contractor
                                                                                                  GMC_corporate_member_k
Coastal Wall Ties Cavity Wall Tie Replacement, Re-Pointing and Cavity Wall Insulation Removal Specialists cover Hampshire, West Sussex, East Sussex and Surrey, including Littlehampton, Worthing, Arundel, Chichester, Brighton, Portsmouth, Horsham, Midhurst, Petersfield, Farnham & Guildford.
Send us an online enquiry or send us an email to enquiries@coastalwallties.co.uk, or call us on 01903 713053 or 07513 345231 to discuss your requirements and a no obligation free quotation.